Jim was very helpful. He did not do high-pressure sales. That makes us trust him.
Salesman knowledgeable and we learned a thing or two since this is our first purchase of a wheelchair van. We purchased a 2012 Dodge Grand Caravan because of thir insistence of quality. I turned down a private sale van for this one thinking I would make a better purchase. Used 4 times and "warranty" was run out by 1 week. Problem with slider door wiring harness and nylon drag chain that protects and supports it. Drag chain kept falling apart. Salesman didn't even acknowledge my text with pictures of the issue. Finally called A&J. Another person did talk to me and he showed the pics to the repair tech. They called back and said to snap it back together. I did that and after 4 or 5 more times that it came apart I re-contacted this person with NO reply or even an acknowledgement of receiving the text. After some research I found this harness is a problem with the Dodge slider doors and that this harness is no longer available. I searched and researched for this part for hours. Finally the other day I ordered some nylon drag chain from Amazon to hopefully fix the issue. Not an exact match, but will try since I am not getting anywhere with A&J. Really bad when you spend $30K on a product and the business selling it to you don't care once they get their money. I will never do business with them again and don't recommend buying from them. Customer service used to mean a lot back years ago and I will say this is a thing of the past. It's all about making the money anymore. Show Less
The salesperson was the best, very knowledgeable, showed us everything we needed to know.
Nik did an awesome job in getting the new truck!! Very personable and professional.
Greg was super to work with. I felt very comfortable with all information given to us. Thanks for the gift!!
