My mom purchased a $1600 part for the lift in her van in September. We were notified at that time that it would likely take 6 weeks or more to get the part. My om called regularly to see when the part would arrive, and finally had an appointment to put in the part on May 5th. Unfortunately, she passed away, and now we no longer even have the van. I was told that we could be refunded for the part, but was later told that they couldn't refund the part. I was also told that they had tried to call me "several times", but my phone never rang. I'll take the part, and donate it somewhere, but I wouldn't recommend doing business with this company. Show Less
Very Professional and knowledgeable staff. They have wonderful trouble shooting skills to fix those quirky problems that vans can have! Highly recommended.
The customer service we received from Jim D was impeccable. He responded to inquiries within a few hours.
I would like to say thank you to Corey and the Valders team. We absolutely LOVE our vehicle.
