Review Data Source
  • Google
  • Rating
  • Location
  • Valders, WI
  • Richfield, WI
  • Eau Claire, WI
  • McFarland, WI
  • De Pere, WI
  • (Location Not Specified)
  • 11/14/19
    Score: 5/5

    Everyone we met at A&J Mobility was wonderful. They went above and beyond to help us. We know they are always there for us, now and in the future.

    Score: 5/5

    You all were so helpful, understanding, and patient from rental to purchase. Thank you!

    Score: 5/5

    Nick did an awesome job of helping us.

    Score: 5/5

    Thanks for the cookies! Van is great!

    Score: 5/5

    They went above and beyond for us! We could not have asked for better service.

    Score: 1/5

    If I could rate A&J negative stars I would. Terrible customer service, communication, zero follow-ups, etc. My father initially purchased a used mobility van... Read More rom A&J in November 2017 with an average buying experience and a poor experience with their maintenance work. Fast forward to today: He was looking to quickly upgrade to a newer van and due to the limited market for mobility vans, we wanted to give A&J another shot. Early October, he had his current van appraised for trade at 20% of our purchase price. We understand that this is a used van, but did not expect the van to depreciate 80% value after just 22 months and putting on only 8,000 miles. Trade aside, we reached out to Don/Allen with our must haves on a van to see what was available as well as a reassessment of the trade value. Two weeks go by with zero contact or return of e-mails. When we reached out for a follow-up we were escalated to Nik at the Valder’s office and instructed that he would be in contact. Again, after no contact I had to reach out to him and was assured that he printed out the e-mails and would take care of us to retain our business. After zero call back and one text with no information we have given up with A&J. If you are in the market for a wheel chair/mobility van in the Eau Claire area, I would highly recommend working with the other mobility sales company in Eau Claire. Please visit their google reviews page to see my 5 star rating. Unlike A&J, they were very informative, professional, had great communication, had numerous vans that met our criteria, offered a much more realistic trade, and WANTED our business. Show Less

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    Nick Krueger
    Score: 5/5

    Inspection of van very thorough. Wished lived closer for routine service

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    Dorothy Wiese
    Score: 4/5

    I had a third party install AJ Mobility pedals for my mail vehicle. I felt the cables needed adjusting so I made an appointment. It took a little longer than... Read More thy thought because they were busy but they did a great job. I went to the McFarland location and they were very busy but as I mentioned they took care of me, I'd be happy to return. The pedals and customer service were excellent. Show Less

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    Keith Lamb
    Score: 5/5

    Wonderful experience. Greg was great!!!